Billing
What payment options are supported
Discover the payment methods supported by Onidel, including credit cards, PayPal, Alipay, and cryptocurrency. Learn how to set up automatic payments and enable auto-recharge for hourly billing services.Few readersCredit Card Chargebacks / PayPal Disputes
If a credit card chargeback or dispute is received for a transaction on an account, that account and any related accounts will be immediately blocked. All servers and data associated with the account(s) will be deleted from our system, and the accounts will be permanently blocked.Few readersSupported Currencies
When a customer creates a new account with us, they can choose between Euros, US Dollars, and Australian Dollars. Once the currency is selected, it cannot be changed due to technical limitations. However, existing customers can create a new team and transfer their services to the new team, where they can select a different currency. For more details, please see Change Your Preferred CurrencyFew readersHow does hourly billing work?
Onidel Cloud provides hourly billing in select locations, where cloud server charges accrue in hourly increments. Currently, hourly charges are deducted directly from the customer's account balance, so customers must recharge their account before provisioning hourly VMs. How am I billed for my VMs? The hourly rate is calculated by dividing the monthly rate by 672 hours (28 days). If your VM remains online for more than 672 hours within a calendar month, you will only be billed the monthFew readers
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